Dear User,

the EU General Data Protection Regulation (GDPR) in Article 13, paragraph 1, sets out an obligation to inform the data subject, in the event of direct and indirect collection of your data, about the basic elements of the data processing, specifying them under § 1, letters a/f.Therefore, you are informed that:


The Data Controller is the company ARLAM S.R.L., head office in Forlì, via Ugo Buli 20,


TEL: 0543720112 FAX: 0543723910


The personal data provided by you will be processed in compliance with the above-mentioned legislation and with the confidentiality obligations governing the Controller’s activities. The data will be processed both with IT tools and on paper or on any other type of suitable support (e.g. cloud systems, digital archiving and storage systems, …), in compliance with appropriate technical and organisational security measures provided for by the GDPR.


The object of this data processing may be your personal data such as:

  1. Automatically collected data. In the course of normal operation, the computer systems and the procedures adopted to operate the site acquire certain personal data, whose transmission is implicit in the use of Internet communication protocols. Such data are not collected to be associated with identified data subjects, but by its very nature they could, through processing and association with data held by third parties, lead to the identification of users. This category of data includes IP addresses or domain names of computers used by users connecting to the site, addresses in URI notation (Uniform Resource Identifier) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment. These data are processed for the sole purpose of obtaining statistical information on the use of the site and to check that it is operating correctly.
  2. Data provided voluntarily by the user. The voluntary and explicit sending of electronic mail to the addresses specified in the various access channels of this site does not imply a request for consent and entails the acquisition of the address and data of the sender, necessary to respond to requests, as well as any other personal data included in the message. Such data are deemed as voluntarily provided by the user when requesting the service. On the contrary, a specific summary information is given on the page of the site called “contacts”: the user must explicitly give consent to the use of the data contained in this form in order to send the request.
  3. Cookies. The site uses cookies. More information is available in a separate cookie policy.


The personal data held by the Controller are collected directly at the data subject’s premises.


the processing of your data as its purpose and legal basis has:

  1. For automatically collected data, the legal basis is the legitimate interest of the controller and the purpose is to ensure and improve the web browsing experience.
  2. For data provided voluntarily by the user, the legal basis is the fulfilment of a legal obligation and the purpose is to be able to send replies to specific requests made by the user; for the “contact” form the purpose and legal basis are indicated in the ad hoc information note contained in the form.
  3. For cookies: see the specificcookie policy.


Within the limits relevant to the processing purposes indicated, your data may be communicated to subjects appointed by the Data Controller as Data Processors (a list of these subjects may be requested to the Data Controller). The personal data collected are also processed by the staff of Arlam s.r.l. which act on the basis of specific instructions given regarding the processing of data for specific tasks and functions that entail the signing of specific confidentiality obligations. Your data will not be disseminated in any way.


At the moment there are no plans to transfer your data to a third country. If a transfer should occur, it will be carried out in accordance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses provided for by the European Commission and possible communication to the data subjects.


In accordance with the principle of storage limitation (Article 5, GDPR), an obsolescence check of the stored data in relation to the purposes for which they were collected is carried out periodically. In particular:

  1. The data collected automatically are processed, for the time strictly necessary, for the sole purpose of obtaining statistical information on the use of the site and to check its regular operation, also for security purposes or in accordance with the deadlines laid down by law.
  2. The data provided voluntarily by the user will be stored for a period of time not exceeding the fulfilment of the purposes for which they are processed or in accordance with the deadlines provided for by law.
  3. Data collected via cookies: please refer to the specific cookie policy


The data subject is always entitled to request from the Data Controller the access to your data, rectification or cancellation thereof, restriction of processing or the possibility to object to processing, to request data portability, to withdraw consent to processing by asserting these and other rights provided for by the GDPR by simple communication to the Data Controller. The data subject may also lodge a complaint with a supervisory authority.


In order to to enable the proper provision of the service, the supply of your data is compulsory when browsing our website with regard to points 1, 2 of the above-mentioned purposes.